Cookie Policy
This Cookie Policy explains how Harmona uses cookies and similar technologies to recognize you when you visit our AI automation platform.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow us to recognize your device and store some information about your preferences or past actions. This helps us provide you with a better and more personalized experience when you browse our platform.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you.
- Authentication — keeps your session secure while you are logged in (first-party, session)
- Language preference — remembers your chosen locale (first-party, 1 year)
- Session management and load balancing (first-party, session)
- CSRF protection (first-party, session)
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
- Google Analytics — measures page views and user interactions (third-party, up to 2 years)
- Google Tag Manager — manages deployment of analytics and marketing tags (third-party, session)
- Page load times and error monitoring
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalization based on your interactions.
- Google reCAPTCHA — protects login and registration forms against spam and abuse (third-party, 6 months)
- Customer support chat — enables in-app support and remembers conversation history, may be loaded via Google Tag Manager (third-party, up to 9 months)
Targeting Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant content on other platforms.
- Google Ads — measures ad campaign performance and enables remarketing, loaded via Google Tag Manager (third-party, up to 2 years)
- LinkedIn Insight Tag — tracks B2B campaign conversions and audience insights, may be loaded via Google Tag Manager (third-party, up to 2 years)
3. Third-Party Cookies
We may also use third-party services that place cookies on your device. These include:
Google Tag Manager
Manages and deploys marketing and analytics tags across our site (GTM-5W74MBNK)
Google Analytics
Helps us understand how visitors use our site; loaded via Google Tag Manager
Google reCAPTCHA
Protects our login and registration forms against spam and abuse (v2 & v3)
Google Ads
Enables us to show relevant ads and measure campaign performance; loaded via Google Tag Manager
LinkedIn Insight
Tracks conversions and provides audience insights; may be loaded via Google Tag Manager
Intercom
Powers customer support chat functionality; may be loaded via Google Tag Manager
Each of these services has its own privacy policy and cookie practices. We encourage you to review their policies to understand how they handle your data.
4. How to Control Cookies
You have several options to control or limit how cookies are used:
Browser Settings
Most web browsers allow you to control cookies through their settings preferences:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions
Opt-Out Links
You can opt out of specific third-party tracking services directly:
- Google Analytics: Google Analytics Opt-out Add-on
- Google Ads personalization: Google Ads Settings
- LinkedIn Insight: LinkedIn Opt-out
5. Cookie Lifespan
Cookies have different lifespans depending on their purpose:
Session Cookies
Deleted when you close your browser
Persistent Cookies
Remain on your device for a set period (up to 2 years)
6. Impact of Disabling Cookies
If you choose to disable cookies, some features of our platform may not work properly:
- You may need to re-enter information repeatedly
- Personalized features may not be available
- Some interactive elements may not function correctly
- We won't be able to remember your preferences
Essential cookies cannot be disabled as they are necessary for the website to function securely.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.
Questions About Cookies?
If you have any questions about how we use cookies or this Cookie Policy, please contact us.
Email: team@harmona.ai