Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation platform.

Last updated: October 3, 2025

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Use our AI automation services
  • Contact us for support
  • Subscribe to our newsletter
  • Participate in surveys or promotions

Automatically Collected Information

We automatically collect certain information when you visit our platform:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Usage patterns and preferences
  • Device information

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our AI automation services
  • Processing transactions and managing user accounts
  • Improving and personalizing user experience
  • Communicating with you about updates, security alerts, and support
  • Analyzing usage patterns to enhance our platform
  • Complying with legal obligations and protecting our rights
  • Developing new features and services

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you, as long as they agree to keep this information confidential.

Legal Requirements

We may disclose your information when we believe in good faith that disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

4. Data Security

We implement robust security measures to protect your personal information:

  • End-to-end encryption for data transmission
  • Secure data storage with industry-standard encryption
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection best practices

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.

5. Your Data Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request restriction of processing your personal data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to our processing of your personal data

To exercise these rights, please contact us at privacy@harmona.ai. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

We ensure that such transfers are made in accordance with applicable data protection laws and include appropriate safeguards to protect your personal information.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.

Email: team@harmona.ai